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Gas Furnace Reviews

Customer: Gary Hall

"The crew was very friendly and very concern about their work. We would recommend to other people. Keep up the good work. God Bless."

Overall satisfaction with services received: 

Customer: Pat & Gary Hall

Purchased: Basic Temperature Gas Furnace & A/C

Customer: Larry Rice

“Got the job done in 2 days. Am very pleased. Thank you."

Overall satisfaction with services received: 

Customer: Larry Rice

Purchased: Basic Temperature Gas Furnace & A/C

Customer: Brenda Roberts

“Doug and Ray were very professional and very polite. Bob was very knowledgeable about the heating and cooling systems and explained everything in detail to me. The first servicer (Seth) who came out was so nice."

Overall satisfaction with services received: 

Customer: Brenda Roberts

Purchased: Basic Temperature Gas Furnace & A/C

Customer: Forrest Delong

“A friend who used to own an HVAC company recommended GHAC, so I did not take his recommendation lightly. Salesman Bob Price was very knowledgeable, helpful and courteous. He returned every phone call and answered every question. We've had our new system for one month and love it.”

Customer: Forrest Delong

Purchased: Basic Temperature Furnace & A/C

Customer: Justine Baker

“Just want to say every person that worked with me on the installation of my units were very cordial and easy to work with.  Great crew!”

Customer: Justine Baker

Purchased: Basic Temperature Furnace & A/C

Customer: Steve Branham

“The company came into our home while we were in another state and they did a wonderful job.  We are 100% satisfied with the work.  We will refer this company in the future."”

Customer: Steve & Sandra Branham

Purchased: Basic Temperature Furnace & A/C

Customer: Irene Saxton

“Salesperson was informative.  2 installers were pleasant and kind and took care when they had to come into my home not to damage carpet.  I have used your services for 19 years and have been pleased.”

Customer: Irene Saxton

Purchased: Basic Temperature Furnace & A/C

Customer: Steve Manis

“I was very pleased with the service I received.  The service men were very professional.  I would recommend them to anyone.”

Customer: Steve Manis

Purchased: Basic Temperature Furnace & A/C

Customer: Lisa Slone

“We have always had good & friendly service.  We have always trusted this company.  Thank you!”

Customer: Lisa Slone

Purchased: Basic Temperature Furnace & A/C

Customer: Katherine Couchot

“Your installers were very polite, efficient and professional.”

Customer: Katherine Couchot

Purchased: Basic Temperature Furnace & A/C

Customer: Jean Lemaster

“I am very pleased with my new air conditioner and I know I will be also with my new furnace.  The service men were very nice and polite.  Thank you.”

Customer: Jean Lemaster

Purchased: Basic Temperature Furnace & A/C

Customer: Roger Bradley

“Great company, great product, great service.  What more could we ask for?”

Customer: Roger Bradley

Purchased: Basic Temperature Furnace & A/C

Customer: Robert Stambaugh

“Service was prompt and completed in a timely manner.  Workers were very knowledgeable and answered our questions.  I feel the price was a bit high for this unit."

Customer: Lila Stambaugh

Purchased: Peace-of-Mind Gas Furnace

Customer: Raymond Doyle

“Overall service was great.  The fact that you always showed-up when you said you would means alot these days.  The only problem was the many trips to fix humidifier.  Problem eventually fixed by installing different thermostat.”

Customer: Robin Vanhorn - Raymond Doyle

Purchased: Basic Temperature Gas Furnace

Customer: Betty Whitt

“The service men were very knowledgeable in what they were doing.  Explained to me how to operate the furnace.  Polite and answered my questions.  Cleaned up as they worked.  I would be happy to share this with your customers.”

Customer: Betty Whitt

Purchased: Basic Temperature Gas Furnace

Customer: Carolyn Burwell

“Service was good and service people were efficient and polite.”

Customer: Carolyn Burwell

Purchased: Basic Temperature Furnace & A/C

Customer: John Scott

"The servicemen were very professional and knowledgeable.  They answered all my questions completely.  The original repairman, Seth Morrison was very helpful in locating the source of the problem in my old furnace and discussing my options.  Bob Price informed me about a rebate on my new furnace.  GHAC employees are not just repairmen but true craftsmen.”

Customer: John Scott

Purchased: Basic Temperature Gas Furnace

Customer: Thomas Hodge

“Installation team was friendly & efficient. They also cleaned well after installation. They explained work progress and schedules. We were pleased with service.”

Customer: Thomas Hodge

Purchased: Basic Temperature Furnace & A/C

Customer: Mark Clark

“...Your techs were professional, courteous, and most of all humble.  I have an elderly person staying with me in respiratory distress.  Told Allen and Bobby one time and they made every effort to keep dust down and a clean environment, for which I am very grateful.”

Customer: Mark Clark

Purchased: Basic Temperature Furnace & A/C

Customer: Les Ott

“The installation crew was great!  Bob price was very clear on getting the job done.  Very good experience."

Customer: Les Ott

Purchased: Peace-of-Mind Gas Furnace & Heat Pump

Customer: Emmett Blevins

“1) Explained a/c & heating options and cost. 2) Started on date and time promised. 3) Finished withing time set. 4) Workers were skilled and gave professional service. 5) Suggestion: A complete inspection of system after installation by company official."

Customer: Emmett Blevins

Purchased: Peace-of-Mind Gas Furnace + A/C

Customer: Paul Profit

“I was very satisfied with the promptness of the service tech and his willingness to try to repair my old unit.  I really appreciate your concern for my family and the fact that I have a young child, by making sure that my unit was installed very quickly.”

Customer: Paul Profit

Purchased: Basic Temperature Gas Furnace

Customer: Phillip Garvin

“Completely satisfied with everything - from sales to installation.  Prompt and courteous.”

Customer: Phillip Garvin

Purchased: Basic Temperature Gas Furnace & A/C

Customer: Wanda Wells

“I have been a customer of General Heating & A/C, Inc. for many years.  When I needed a new furnace and air conditioner, you were the only business I called.  Mr. Price was an excellent representative and checked what was needed to replace the old.  I appreciate the fact that the owner of the company visited my home to inspect the old units and where the new units were to be placed.  The servicemen were excellent as well and worked in a professional and timely manner.  The job was completed, much to my satisfaction, in one day.  I would highly recommend General Heating & A/C to anyone!”

Customer: Wanda Wells

Purchased: Basic Temperature Furnace + A/C

Customer: Jim McCarty

“Although not the lowest price, I feel we got the most value for our dollars. Installation was fast and efficient.  Installers were nice.  Salesman was sincere and helpful.  A little concerned about replacing the indoor fan motor already.  Glad I got the 10yr Parts and Labor.  I would definitely recommend General Heating & A/C.”

Customer: Jim McCarty

Purchased: Peace-of-Mind Heat Pump, Basic Temperature Furnace & A/C

Customer: Stacey Bragg

“Overall we had a great experience.  There was a problem day two where the unit stopped working but the tech guy got here in a couple of hours, fixed the issue and all was well.  One thing I am very unhappy about is the exhaust pipes.  We have hit our heads on it several times and the pipes ruined our plans for that area of our basement.  I’d be happy if the pipes were moved (and they could be).  When I brought this issue up to your employees my feedback was ignored.”

Customer: Stacey Bragg

Purchased: Basic Temperature Furnace & A/C

Customer: Jim McConnell

“Bob & the two service people went out of their way to get me answers to my questions.  The service people cleaned up as they worked & left the work area very clean.  I was very pleased with the whole job.”

Customer: Jim McConnell

Purchased: Basic Temperature Furnace & A/C

Customer: Brent Forsythe

“Excellent work, all employees very helpful and value of equipment & advice excellent.”

Customer: Brent Forsythe

Purchased: Basic Temperature Furnace & A/C

Customer: Harleen Myatt

“I have been a regular customer since 1994 & prior to that, anytime I have called I always receive prompt service and believe I can continue to rely on GHAC.”

Customer: Harleen Myatt

Purchased: Basic Temperature Furnace & A/C

Customer: Steve Scott

“We are happy with the service we received.  We would recommend GHAC to others.”

Customer: Steve Scott

Purchased: Basic Temperature Furnace & A/C

Customer: Alva & Janet Bryant

“Everything was A-OK.  Thank you very much.”

Customer: Alva & Janet Bryant

Purchased: Basic Temperature Furnace & A/C

Customer: Chuck Harper

“Very easy to work with, very polite, trustworthy staff.”

Customer: Chuck Harper

Purchased: Basic Temperature Furnace & A/C

Customer: Ralph Jordan

“Very professional & nice from repair service / salesperson / installation.  Personnel was nice / polite & helpful.  Thank You.”

Customer: Ralph Jordan

Purchased: Basic Temperature Furnace

Customer: James Stevens

“The service was great.  The men were very courteous & cleaned-up any mess they made.  That was greatly appreciated.”

Customer: James Stevens

Purchased: Basic Temperature Furnace & A/C

Customer: Marjorie VanBibber

“We are truly happy with our new system.  Our whole house is so comfy.”

Customer: Marjorie VanBibber

Purchased: Basic Temperature Furnace & A/C

Customer: Jill & Tim Dayhoff

“Bob Price was very knowledgeable & prompt in all matters.  He followed-up on every step of the process.  Installers were dependable and very knowledgeable about product & installation.  We also required service to gas furnace in adjacent bldg & the technician was very good.  So far, we couldn’t be more pleased w/ General HVAC.  House feels more comfortable than ever.  Thanks.”

Customer: Jill & Tim Dayhoff

Purchased: Basic Temperature Furnace & A/C

Customer: Barbara Hook

“Everyone was very kind and we appreciate all the kindness shown to us during this difficult time in the winter.  Bob Price was very courteous in bringing us heaters.”

Customer: Barbara Hook

Purchased: Basic Temperature Furnace & A/C

Customer: Tom & Carolyn Hurst

“We will always recommend your company to our friends.  The men who put our furnace & air in were the best.  They were very considerate and friendly and done a great job.  And they were quick.  Thank you so much.”

Customer: Tom & Carolyn Hurst

Purchased: Basic Temperature Furnace & A/C

Customer: Claude Russell

“It was an emergency, needed medical help – Bob Price came thru for us.  Thanks.”

Customer: Claude Russell

Purchased: Basic Temperature Furnace + A/C

Customer: Timothy Stormes

“We were impressed with the service and professionalism of every person that came to our home and that we spoke with on the phone.”

Customer: Timothy Stormes

Purchased: Peace-of-Mind Furnace + H/P

Customer: Betty Castle

“I was very pleased with the whole experience.  Salesperson, Bob Price was very helpful and explained things for me.  The service people that came were very good and did a wonderful job – even cleaned-up after they finished the job.  Thank You for a job well done.”

Customer: Betty Castle

Purchased: Basic Temperature Furnace + A/C

Customer: Earleen Akers

“Brandon and Aaron were very professional and courteous.  They worked fast, hard and made sure they cleaned-up any messes that were made.  Brandon explained to me every step they were taking, corrected problems he saw from previous work we had done and made sure the fixes were correct.  They explained the thermostat controls to me in a way I could understand.  I would highly recommend General Heating & Air Conditioning to my family and friends.  And by the way, York has been awesome!!!”

Customer: Earleen Akers

Purchased: Total Comfort Furnace + A/C

Customer: Barbara Potter

“I’ve never had anyone except General Heating and you’ve been excellent to me.  Do you remember when you placed (as a favor to me) the plastic air vent covers over the vents to direct air and heat up?  Every time I clean them I thank you.  I have never experienced any person at General Heating that hasn’t been a top-knotch person.  I would trust them, without a doubt (in fact for most of the time I was gone while work was done).  They know their business and take the time to explain in detail any questions.  You’ve done an excellent job in hiring the best!  But what else would I expect from you?”

Customer: Barbara Potter

Purchased: Basic Temperature Furnace & A/C

Customer: Kenneth Barker

“Installers were nice and professional – went above what was required for the job.”

Customer: Kenneth Barker

Purchased: Basic Temperature Gas Furnace

Customer: Ruby Delong

“I like my furnace.  The guys that worked out here were all friendly and worked hard and made sure everything was working right before they left.  They did a good job.”

Customer: Ruby Delong

Purchased: Fuel-Oil Furnace

Customer: Alonzo Jones

“Cannot think of anything, the men were professional and did what they said they would do.”

Customer: Alonzo Jones

Purchased: Total Comfort Furnace + A/C

Customer: Doug Lemon

“The installers found a problem with my AC coil.  Instead of fixing it (like another HVAC person did for $250), you all insisted on a $1,000 fix.”

Customer: Doug Lemon

Purchased: Basic Temperature Gas Furnace

Customer: Cosper Wilson

“We had quick service.  Professional work and service.”

Customer: Cosper Wilson

Purchased: Basic Temperature Furnace + A/C

Customer: Diane Dill

“I was very pleased with the installation of the heating & air conditioning system.  Everyone involved in the process was courteous, efficient, neat and dedicated to doing a good job for us.  Thanks!”

Customer: Diane Dill

Purchased: Peace-of-Mind Furnace + A/C

Customer: Fannie Young

“Your serviceman Walter Romans told me last winter that your company could install me a new furnace.  He knew what he was doing and took care of my old heater.  I think that all of the men that have been here installing this furnace did a real good job.  Also they were real nice young men.  I would recommend your company to anyone.  Thanks again.”

Customer: Fannie Young

Purchased: Basic Temperature Gas Furnace

Customer: Rachel Clay

“Very nice people working for your company!  Got both air and heat from your company and finally my house is cool..”

Customer: Rachel Clay

Purchased: Basic Temperature Furnace

Customer: James Swindell

“Your employees know their job and do good work – I appreciate them.”

Customer: James Swindell

Purchased: Basic Temperature Furnace + A/C

Customer: Pearl Murphy

“Rep. Bob Price was good and honest with us.  Sold us on York and sent us 2 good men to install our York Furnace.  The men were good enough to take out our old furnace and install new one same day so we could have heat by night time, then complete it the next day.”

Customer: Pearl Murphy

Purchased: Total Comfort Furnace & A/C

Customer: Terry Brewer

“Everyone from General Heating was so polite and nice.  I never saw such nice people.  They brought me 2 heaters to use while they installed my furnace.  I am very pleased with their service.”

Customer: Terry Brewer

Purchased: Basic Temperature Furnace

Customer: Mary Near

“When I had trouble with my old furnace, your service was quick and efficient on two very cold days.  After discussing furnaces with the repairman and salesman, I decided to get a new furnace from your company.”

Customer: Mary Near

Purchased: Basic Temperature Furnace

Customer: Betty Shimfessel

“The installers were very nice and helpful explaining the system to me.  I am very pleased with the air conditioner and furnace.”

Customer: Betty Shimfessel

Purchased: Basic Temperature Furnace + A/C

Customer: Linda Chaffin

“We have been a customer of yours for approximately 40 yrs.  When we bought our house in 1967 it had a furnace from General Heating.  We have always had good service and have had no reason to change to any other company.”

Customer: Linda Chaffin

Purchased: Basic Temperature Furnace + A/C

Customer: Philip Hughes

“Bob’s presentation was very professional.  He was well prepared, had all the information I wanted, he seemed to know the equipment very well.  I received a quote from a competitor of yours where the salesman didn’t have any printed material of his equipment, seemed confused, overall a bad presentation.  These presentations were a large reason we chose to buy from you.”

Customer: Philip Hughes

Purchased: Peace-of-Mind Furnace + A/C

Customer: Debbie Frazier

“I am not cooling as well as hoped for in the family room and upstairs – we will re-evaluate after some time.  Also Fred and Andrew were a good team and nice to work with – Fred totally gained my confidence and trust.”

Customer: Debbie Frazier

Purchased: Total Comfort Furnace + A/C

Customer: Carolyn May

“Very pleased with the equipment, already can tell a difference with the cooling of the house.  Service techs did a good job installing the furnace and air conditioner.  Also, thank you for the gift card.”

Customer: Carolyn May

Purchased: Peace-of-Mind Furnace + A/C

Customer: Lilian Boyle

“Please accept my thanks for being so prompt with installing a new furnace and A.C. in my home.  The two young men who did all the work were so friendly and polite, eager to please in every way they could and so hard working.  It has given me peace of mind knowing your company is so dedicated to being so reliable.  It is a pleasure being one of your customers.”

Customer: Lilian Boyle

Purchased: Basic Temperature Furnace & A/C

Customer: Nanette Stevens

“Thank you so much for the gas coupon.  I was so surprised that a company would do this.  It is really appreciated!  It pays to patronize a local business.  Very good public relations!  Shows that you value your customers.”

Customer: Nanette Stevens

Purchased: Peace-of-Mind Furnace & A/C

Customer: George & Sandra Lunsford

“We are very pleased with the service we received from GHAC.  Any concerns we had were met promptly & courteously.  Our experience with GHAC couldn’t have gone any better.  In the short time we have had our equipment we are very satisfied.  (All businesses should operate like yours!)”

Customer: George & Sandra Lunsford

Purchased: Total Comfort Furnace + A/C

Customer: Charlene Eoff

“Very Professional.  Everyone was just super.  From the salesman to the installers.  Thanks for a wonderful job.”

Customer: Charlene Eoff

Purchased: Basic Temperature Furnace + A/C

Customer: Larry Wright

“The service was excellent, which included the salesperson and service men that installed our new unit.  We would certainly recommend General Heating as an excellent company who does good work.  We have been a customer for over 30 years and will continue as one.”

Customer: Larry Wright

Purchased: Peace-of-Mind Furnace + A/C

Customer: Steve Salyers

“Bob is a friendly no pressure sales person, was able to answer all of our questions. I had the feeling Bob went the extra mile to help us get the best price for the value. Jonathon was well prepared and very knowledgeable concerning the installation. He kept us well informed as to the work he was doing throughout the process."

Overall satisfaction with services received: 

Customer: Steve Salyers

Purchased: Total Comfort Gas Furnace & A/C

Customer: John Caines

“The crew did an excellent job on their knowledge and answering any questions I had. I would recommend anybody to use GHAC, and also give a special thanks to Bob Price for his knowledge and honesty."

Overall satisfaction with services received: 

Customer: John Caines

Purchased: Basic Temperature Gas Furnace & A/C

Customer: Kay Miracle

“Brandon & Josh, the installers, were very professional & helpful to answer all my questions."

Overall satisfaction with services received: 

Customer: Kay Miracle

Purchased: Basic Temperature Furnace & A/C

Customer: Michael Ison

“Completely satisfied. Installation crew were exceptionally polite & helpful."

Overall satisfaction with services received: 

Customer: Michael Ison

Purchased: Basic Temperature Gas Furnace & A/C

Customer: Sheila Robinson

“I was very impressed by Jonathon & Brandon, not only by their work ethic but kindness, respect, and overall job performance. Very pleased by Bob Price as well. He guided me to financing and great personal help in deciding.""

Overall satisfaction with services received: 

Customer: Sheila Robinson

Purchased: Basic Temperature Furnace & A/C

Customer: Debra Fultz

Overall satisfaction with services received: 

Customer: Debra Fultz

Purchased: Basic Temperature Gas Furnace & A/C

Customer: Joe Burriss

"The consultant and installation crew were the best!! They were knowledgeable, friendly and efficient. Both asked questions on our needs and followed-thru with all requests. Highly recommend this company."

Overall satisfaction with services received: 

Customer: Joe Burriss

Purchased: Basic Temperature Gas Furnace & A/C

Customer: Roy Gillespie

“We have found your good reputation in sales, service, and installation to be justified by our experience."

Overall satisfaction with services received: 

Customer: Roy Gillespie

Purchased: Basic Temperature Gas Furnace & A/C

Customer: Richard Eid

“From the service technician & salesman to the installation crew, you guys were amazing. I was impressed by all of you. Excellent service, no high pressure sales & your installation crew could not have been better. What amazed me the most was your service technician offering to bring his personal space heaters until a decision could be made on the repair. I was also very impressed that you tried everything to repair my 26 year old system before talking to us about replacement options. We couldn't be happier & will be a customer for life! I've been telling all of my friends & co-workers about General Heating & Air. Thanks so much!""

Overall satisfaction with services received: 

Customer: Richard Eid

Purchased: Basic Temperature Gas Furnace & A/C

Customer: Patricia Richards

“Cleaned up well after themselves. Sales person explained every thing very well. I'm not sure I fully understand every thing as well as I should. The 2 young men who put the system in were very respectful and kind. I felt like I could leave them in my house when I wasn't home."

Overall satisfaction with services received: 

Customer: Patricia Richards

Purchased: Basic Temperature Gas Furnace & A/C

Customer: Charles Mills

“The install crew(s) were fantastic!"

Overall satisfaction with services received: 

Customer: Charles Mills

Purchased: Basic Temperature Gas Furnace

Customer: Carol Suttles

“Very nice men. Explained things as they went along. Clean up after there self very well. If they saw a problem told me about. Felt comfortable with them in my home. I am very pleased with everything. Thank you."

Overall satisfaction with services received: 

Customer: Carol Suttles

Purchased: Basic Temperature Gas Furnace & A/C

Customer: Larry Braden

“Knew Jack Patterson"

Overall satisfaction with services received: 

Customer: Larry Braden

Purchased: Basic Temperature Gas Furnace & A/C

Our focus and specialty is quality installation, service and repair of heating and air conditioning systems - both residential and commercial.

For more than 45 years, GHAC, Inc. has been the trusted name in HVAC for customers all across the Tri-State.

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We are excited to have you become a member of the General Heating & Air Conditioning family. To schedule an appointment all you need to do is Call Today or Click Here for online chat.

  • Hot line: (800) 532-3511
  • Flatwoods, KY: (606) 836-8143
  • Huntington, WV: (304) 522-6871
  • Portsmouth, OH: (740) 354-4422
  • Ironton, OH: (740) 533-1776
  • For General Info: info@ghacinc.com