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We truly believe that a purchase from General Heating & Air Conditioning, Inc. is the best value decision that you can make.
We realize that a home comfort system installed by GHAC, Inc. may have an initial investment that is sometimes higher than other options available to you. However, we believe that the peace-of-mind, quality workmanship, excellent service, and product performance provided by our company more than make-up for the difference.
If a new system installed by GHAC, Inc. fails during the 1st year after installation and our service department is unable to repair your equipment or provide an alternate source of heating or cooling within 24 hours of your service request, we will pay for you to stay in a hotel room until the situation is resolved.
When purchasing from General Heating and Air Conditioning, Inc. you can be assured that we use only top-quality equipment and materials.
If a heating or cooling system that you purchase from GHAC, Inc. experiences a major component failure* within 90 days after the date of installation, we will replace it with a brand new product – no questions asked.
*A major component failure is defined as any failure in which the out-of-warranty repair cost would be equal to or greater than 1/3 the value of the unit.
“Making You Comfortable is Our Business”. When you purchase a new “Total Comfort” heating or cooling system from GHAC, Inc. we guarantee that you will have comfortable temperatures throughout your house, or we’ll make the necessary adjustments to make it that way.
Most HVAC companies will suggest that you can save money by upgrading to a higher efficiency furnace, air conditioner or heat pump. We don’t just suggest it - We guarantee it! When you replace a system that is more than 15 years old with the same size “Total Comfort” product installed by GHAC, Inc. we guarantee that your heating and/or cooling energy consumption will reduce by a minimum of 20% over a 12 month period, or we will pay the difference.
To ensure that we are providing our customers with quality products and service, we send-out a customer survey after each new system installation. The following categories contain comments collected from those surveys. You can also find product-specific comments at the bottom of each product page.
It is the desire of GHAC, Inc. to offer equipment and systems that will give our customers many years of efficient, trouble-free operation. Therefore we have chosen to ally ourselves with manufacturers who have a proven history of providing excellent, long-lasting equipment as well as excellent customer service. Our primary equipment manufacturers are York, Climatemaster, Mitsubishi and Trane - some of the most respected and trusted names in the HVAC industry. Since 1968 we have been able to witness first-hand the quality of these products, and can confidently present them to you as part of a quality system from GHAC, Inc.