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Air Conditioner Reviews

Air Conditioner Reviews

Customer: Robert Cook

“Always prompt, courteous and professional. Not the cheapest, but you get what you pay for."

Overall satisfaction with services received: 

Customer: Robert Cook

Purchased: Peace-of-Mind A/C

Customer: Steve Salyers

“Bob is a friendly no pressure sales person, was able to answer all of our questions. I had the feeling Bob went the extra mile to help us get the best price for the value. Jonathon was well prepared and very knowledgeable concerning the installation. He kept us well informed as to the work he was doing throughout the process."

Overall satisfaction with services received: 

Customer: Steve Salyers

Purchased: Total Comfort Gas Furnace & A/C

Customer: John Caines

“The crew did an excellent job on their knowledge and answering any questions I had. I would recommend anybody to use GHAC, and also give a special thanks to Bob Price for his knowledge and honesty."

Overall satisfaction with services received: 

Customer: John Caines

Purchased: Basic Temperature Gas Furnace & A/C

Customer: Kay Miracle

“Brandon & Josh, the installers, were very professional & helpful to answer all my questions."

Overall satisfaction with services received: 

Customer: Kay Miracle

Purchased: Basic Temperature Furnace & A/C

Customer: Carol Allen

“I had the best two installers in the world. It was a daunting task and they made it happen. It took much longer than they expected and the temperature in the attic was over 100 deg. The mess created was cleaned each day, they were trustworthy and pleasant, and made it happen. We love our new systems."

Overall satisfaction with services received: 

Customer: Carol Allen

Purchased: Basic Temperature A/C

Customer: Michael Ison

“Completely satisfied. Installation crew were exceptionally polite & helpful."

Overall satisfaction with services received: 

Customer: Michael Ison

Purchased: Basic Temperature Gas Furnace & A/C

Customer: Sheila Robinson

“I was very impressed by Jonathon & Brandon, not only by their work ethic but kindness, respect, and overall job performance. Very pleased by Bob Price as well. He guided me to financing and great personal help in deciding.""

Overall satisfaction with services received: 

Customer: Sheila Robinson

Purchased: Basic Temperature Furnace & A/C

Customer: Debra Fultz

Overall satisfaction with services received: 

Customer: Debra Fultz

Purchased: Basic Temperature Gas Furnace & A/C

Customer: Roy Gillespie

“We have found your good reputation in sales, service, and installation to be justified by our experience."

Overall satisfaction with services received: 

Customer: Roy Gillespie

Purchased: Basic Temperature Gas Furnace & A/C

Customer: Richard Eid

“From the service technician & salesman to the installation crew, you guys were amazing. I was impressed by all of you. Excellent service, no high pressure sales & your installation crew could not have been better. What amazed me the most was your service technician offering to bring his personal space heaters until a decision could be made on the repair. I was also very impressed that you tried everything to repair my 26 year old system before talking to us about replacement options. We couldn't be happier & will be a customer for life! I've been telling all of my friends & co-workers about General Heating & Air. Thanks so much!""

Overall satisfaction with services received: 

Customer: Richard Eid

Purchased: Basic Temperature Gas Furnace & A/C

Customer: Patricia Richards

“Cleaned up well after themselves. Sales person explained every thing very well. I'm not sure I fully understand every thing as well as I should. The 2 young men who put the system in were very respectful and kind. I felt like I could leave them in my house when I wasn't home."

Overall satisfaction with services received: 

Customer: Patricia Richards

Purchased: Basic Temperature Gas Furnace & A/C

Customer: Carol Suttles

“Very nice men. Explained things as they went along. Clean up after there self very well. If they saw a problem told me about. Felt comfortable with them in my home. I am very pleased with everything. Thank you."

Overall satisfaction with services received: 

Customer: Carol Suttles

Purchased: Basic Temperature Gas Furnace & A/C

Customer: Larry Braden

“Knew Jack Patterson"

Overall satisfaction with services received: 

Customer: Larry Braden

Purchased: Basic Temperature Gas Furnace & A/C

Customer: Renee Gedenk

“Knew Jack Patterson"

Overall satisfaction with services received: 

Customer: Renee Gedenk

Purchased: Basic Temperature A/C

Customer: Gary Belch

“Excellent service has been provided since 1978!"

Overall satisfaction with services received: 

Customer: Gary Belch

Purchased: Basic Temperature A/C

Customer: Gary Hall

"The crew was very friendly and very concern about their work. We would recommend to other people. Keep up the good work. God Bless."

Overall satisfaction with services received: 

Customer: Gary Hall

Purchased: Basic Temperature A/C

Customer: Larry Rice

“Got the job done in 2 days. Am very pleased. Thank you."

Overall satisfaction with services received: 

Customer: Larry Rice

Purchased: Basic Temperature Gas Furnace & A/C

Customer: Brenda G. Roberts

“Doug and Ray were very professional and very polite. Bob was very knowledgeable about the heating and cooling systems and explained everything in detail to me. The first servicer (Seth) who came out was so nice."

Overall satisfaction with services received: 

Customer: Brenda G. Roberts

Purchased: Basic Temperature Gas Furnace & A/C

Customer: Forrest Delong

“Doug and Ray were very professional and very polite. Bob was very knowledgeable about the heating and cooling systems and explained everything in detail to me. The first servicer (Seth) who came out was so nice."

 

Customer: Forrest Delong

Purchased: Basic Temperature Furnace & A/C

 

Customer: Justine Baker

“Just want to say every person that worked with me on the installation of my units were very cordial and easy to work with. Great crew!”

 

Customer: Justine Baker

Purchased: Basic Temperature Furnace & A/C

 

Customer: Elizabeth Potter

“My only complaint was I had an appointment & no one showed up or called. However, I called-in the following week with another appointment, they came. Am enjoying the A/C very much.

 

Customer: Elizabeth Potter

Purchased: Basic Temperature A/C

 

Customer: Steve Branham

“The company came into our home while we were in another state and they did a wonderful job. We are 100% satisfied with the work. We will refer this company in the future."”

 

Customer: Steve Branham

Purchased: Basic Temperature Furnace & A/C

 

Customer: Irene Saxton

“Salesperson was informative. 2 installers were pleasant and kind and took care when they had to come into my home not to damage carpet. I have used your services for 19 years and have been pleased.”

 

Customer: Irene Saxton

Purchased: Basic Temperature Furnace & A/C

 

Customer: Steve Manis

“I was very pleased with the service I received. The service men were very professional. I would recommend them to anyone.”

 

Customer: Steve Manis

Purchased: Basic Temperature Furnace & A/C

 

Customer: Lisa Slone

“We have always had good & friendly service. We have always trusted this company. Thank you!”

 

Customer: Lisa Slone

Purchased: Basic Temperature Furnace & A/C

 

Customer: Katherine Couchot

“Your installers were very polite, efficient and professional.”

 

Customer: Katherine Couchot

Purchased: Basic Temperature Furnace & A/C

 

Customer: Jean Lemaster

“I am very pleased with my new air conditioner and I know I will be also with my new furnace. The service men were very nice and polite. Thank you.”

 

Customer: Jean Lemaster

Purchased: Basic Temperature Furnace & A/C

 

Customer: Judith Arrington

“Your service has always been prompt and efficient. We have no complaints!”

 

Customer: Judith Arrington

Purchased: Peace-of-Mind A/C

 

Customer: Roger Bradley

“Great company, great product, great service. What more could we ask for?”

 

Customer: Roger Bradley

Purchased: Basic Temperature Furnace & A/C

 

Customer: Robert Stambaugh

“Service was prompt and completed in a timely manner. Workers were very knowledgeable and answered our questions. I feel the price was a bit high for this unit."

 

Customer: Robert Stambaugh

Purchased: Peace-of-Mind A/C

 

Customer: Carolyn Burwell

“Service was good and service people were efficient and polite.”

 

Customer: Carolyn Burwell

Purchased: Basic Temperature Furnace & A/C

 

Customer: Thomas Hodge

“Installation team was friendly & efficient. They also cleaned well after installation. They explained work progress and schedules. We were pleased with service.”

 

Customer: Thomas Hodge

Purchased: Basic Temperature Furnace & A/C

 

Customer: Mark Clark

“...Your techs were professional, courteous, and most of all humble. I have an elderly person staying with me in respiratory distress. Told Allen and Bobby one time and they made every effort to keep dust down and a clean environment, for which I am very grateful.”

 

Customer: Mark Clark

Purchased: Basic Temperature Furnace & A/C

 

Customer: Sarah Osborne

“This is the second air conditioner/furnace we have bought from General Heating of Flatwoods. Well pleased with the service.”

 

Customer: Sarah Osborne

Purchased: Basic Temperature Furnace & A/C

 

Customer: Dena Snead

“Everything was FANTASTIC...from your representative to the unit itself. Will definitely purchase from General Heating & Air again!”

 

Customer: Dena Snead

Purchased: Basic Temperature A/C

 

Customer: Helen Schreick

“We were in the depth of a heat wave and my husband is in very poor health and our air condition unit quit and we had to have immediate service and your business did it."

 

Customer: Helen Schreick

Purchased: Basic Temperature A/C

 

Customer: Emmett Blevins

“1) Explained a/c & heating options and cost. 2) Started on date and time promised. 3) Finished withing time set. 4) Workers were skilled and gave professional service. 5) Suggestion: A complete inspection of system after installation by company official."

 

Customer: Emmett Blevins

Purchased: Peace-of-Mind Gas Furnace + A/C

 

Customer: Phillip Garvin

“Completely satisfied with everything - from sales to installation. Prompt and courteous.”

 

Customer: Phillip Garvin

Purchased: Basic Temperature Gas Furnace & A/C

 

Customer: Stacey Bragg

“Overall we had a great experience. There was a problem day two where the unit stopped working but the tech guy got here in a couple of hours, fixed the issue and all was well. One thing I am very unhappy about is the exhaust pipes. We have hit our heads on it several times and the pipes ruined our plans for that area of our basement. I’d be happy if the pipes were moved (and they could be). When I brought this issue up to your employees my feedback was ignored.”

 

Customer: Stacey Bragg

Purchased: Basic Temperature Furnace & A/C

 

Customer: Jim McConnell

“Bob & the two service people went out of their way to get me answers to my questions. The service people cleaned up as they worked & left the work area very clean. I was very pleased with the whole job.”

 

Customer: Jim McConnell

Purchased: Basic Temperature Furnace & A/C

 

Customer: Brent Forsythe

“Excellent work, all employees very helpful and value of equipment & advice excellent.”

Customer: Brent Forsythe

Purchased: Basic Temperature Furnace & A/C

 

Customer: Harleen Myatt

“I have been a regular customer since 1994 & prior to that, anytime I have called I always receive prompt service and believe I can continue to rely on GHAC.”

Customer: Harleen Myatt

Purchased: Basic Temperature Furnace & A/C

 

Customer: Steve Scott

“We are happy with the service we received. We would recommend GHAC to others.”

Customer: Steve Scott

Purchased: Basic Temperature Furnace & A/C

 

Customer: Alva & Janet Bryant

“Everything was A-OK. Thank you very much.”

Customer: Alva & Janet Bryant

Purchased: Basic Temperature Furnace & A/C

 

Customer: Chuck Harper

“Very easy to work with, very polite, trustworthy staff.”

Customer: Chuck Harper

Purchased: Basic Temperature Furnace & A/C

 

Customer: James Stevens

“The service was great. The men were very courteous & cleaned-up any mess they made. That was greatly appreciated.”

Customer: James Stevens

Purchased: Basic Temperature Furnace & A/C

 

Customer: Marjorie VanBibber

“We are truly happy with our new system. Our whole house is so comfy.”

Customer: Marjorie VanBibber

Purchased: Basic Temperature Furnace & A/C

 

Customer: Barbara Hook

“Everyone was very kind and we appreciate all the kindness shown to us during this difficult time in the winter. Bob Price was very courteous in bringing us heaters.”

Customer: Barbara Hook

Purchased: Basic Temperature Furnace & A/C

 

Customer: Anna Marshall

“I found no faults with the installers or salesperson. I like York equipment.”

Customer: Anna Marshall

Purchased: Old Stock A/C

 

Customer: Tom & Carolyn Hurst

“We will always recommend your company to our friends. The men who put our furnace & air in were the best. They were very considerate and friendly and done a great job. And they were quick. Thank you so much.”

Customer: Tom & Carolyn Hurst

Purchased: Basic Temperature Furnace & A/C 

Customer: Claude Russell

“It was an emergency, needed medical help – Bob Price came thru for us. Thanks.”

Customer: Claude Russell

Purchased: Basic Temperature Furnace + A/C

Customer: Janet Hieronimous

“The equipment and installation are excellent. The salesperson and installers delivered as promised. We are so much more comfortable and I have high expectations that my electric bill will drop.”

Customer: Janet Hieronimous

Purchased: Peace-of-Mind A/C

Customer: Betty Castle

“I was very pleased with the whole experience. Salesperson, Bob Price was very helpful and explained things for me. The service people that came were very good and did a wonderful job – even cleaned-up after they finished the job. Thank You for a job well done.”

Customer: Betty Castle

Purchased: Basic Temperature Furnace + A/C

Customer: Earleen Akers

“Brandon and Aaron were very professional and courteous. They worked fast, hard and made sure they cleaned-up any messes that were made. Brandon explained to me every step they were taking, corrected problems he saw from previous work we had done and made sure the fixes were correct. They explained the thermostat controls to me in a way I could understand. I would highly recommend General Heating & Air Conditioning to my family and friends. And by the way, York has been awesome!!!”

Customer: Earleen Akers

Purchased: Total Comfort Furnace + A/C

Customer: Barbara Potter

“I’ve never had anyone except General Heating and you’ve been excellent to me. Do you remember when you placed (as a favor to me) the plastic air vent covers over the vents to direct air and heat up? Every time I clean them I thank you. I have never experienced any person at General Heating that hasn’t been a top-knotch person. I would trust them, without a doubt (in fact for most of the time I was gone while work was done). They know their business and take the time to explain in detail any questions. You’ve done an excellent job in hiring the best! But what else would I expect from you?”

Customer: Barbara Potter

Purchased: Basic Temperature Furnace & A/C

Customer: Phyllis Ann Martin

“Quality work. Very clean. Stayed with the job until finished. Supervisor came out after work was completed, checked to see if things were done correctly. Thanks! Will recommend you.”

Customer: Phyllis Ann Martin

Purchased: Peace-of-Mind A/C

Customer: Alonzo Jones

“Cannot think of anything, the men were professional and did what they said they would do.”

Customer: Alonzo Jones

Purchased: Total Comfort Furnace + A/C

Customer: Cosper Wilson

“We had quick service. Professional work and service.”

Customer: Cosper Wilson

Purchased: Basic Temperature Furnace + A/C

Customer: Diane Dill

“I was very pleased with the installation of the heating & air conditioning system.  Everyone involved in the process was courteous, efficient, neat and dedicated to doing a good job for us.  Thanks!”

Customer: Diane Dill

Purchased: Peace-of-Mind Furnace + A/C

Customer: Mary K. Wheeler

“I am pleased with the 3 furnaces.  Mr. Price was right about my gas bill being lower.  The quality of your service has been very good.  A/C unit is cooling the upstairs nicely.”

Customer: Mary K. Wheeler

Purchased: Peace-of-Mind A/C

Customer: James Swindell

“Your employees know their job and do good work – I appreciate them.”

Customer: James Swindell

Purchased: Basic Temperature Furnace + A/C

Customer: Mabel Whitt

“Bob Price was very helpful in the recommendation of the unit purchased.”

Customer: Mabel Whitt

Purchased: Peace-of-Mind A/C

Customer: Dwayne Musick

“Everyone was very nice, polite and courteous.  Great job!”

Customer: Dwayne Musick

Purchased: Peace-of-Mind A/C

Customer: Pearl Murphy

“Rep. Bob Price was good and honest with us.  Sold us on York and sent us 2 good men to install our York Furnace.  The men were good enough to take out our old furnace and install new one same day so we could have heat by night time, then complete it the next day.”

Customer: Pearl Murphy

Purchased: Total Comfort Furnace & A/C

Customer: Deanna Miller

“The prompt dependable service was much appreciated!  All personnel involved were extremely courteous and respectful.  I will and have recommended GHAC to others.  Thanks!”

Customer: Deanna Miller

Purchased: Peace-of-Mind A/C

Customer: Betty Shimfessel

“The installers were very nice and helpful explaining the system to me.  I am very pleased with the air conditioner and furnace.”

Customer: Betty Shimfessel

Purchased: Basic Temperature Furnace + A/C

Customer: Linda Chaffin

“We have been a customer of yours for approximately 40 yrs.  When we bought our house in 1967 it had a furnace from General Heating.  We have always had good service and have had no reason to change to any other company.”

Customer: Linda Chaffin

Purchased: Basic Temperature Furnace + A/C

Customer: Kathleen Martin

“So far all is working ok.  Can’t get used to the silence of the unit.  Service men were very efficient.  They cleaned-up when finished.  Have been satisfied with past service.”

Customer: Kathleen Martin

Purchased: Peace-of-Mind A/C

Customer: Philip Hughes

“Bob’s presentation was very professional.  He was well prepared, had all the information I wanted, he seemed to know the equipment very well.  I received a quote from a competitor of yours where the salesman didn’t have any printed material of his equipment, seemed confused, overall a bad presentation.  These presentations were a large reason we chose to buy from you.”

Customer: Philip Hughes

Purchased: Peace-of-Mind Furnace + A/C

Customer: Debbie Frazier

“I am not cooling as well as hoped for in the family room and upstairs – we will re-evaluate after some time.  Also Fred and Andrew were a good team and nice to work with – Fred totally gained my confidence and trust.”

Customer: Debbie Frazier

Purchased: Total Comfort Furnace + A/C

Customer: Carolyn May

“Very pleased with the equipment, already can tell a difference with the cooling of the house.  Service techs did a good job installing the furnace and air conditioner.  Also, thank you for the gift card.”

Customer: Carolyn May

Purchased: Peace-of-Mind Furnace + A/C

Customer: Wilson Shimer

“I am very pleased with everything.”

Customer: Wilson Shimer

Purchased: Peace-of-Mind A/C

Customer: Paul Reliford

“I have always found General Heating personnel very professional.  From the salesperson to the installers.”

Customer: Paul Reliford

Purchased: Peace-of-Mind A/C

Customer: Alice Hogue

“Service very satisfactory, efficient and done in timely manner, reasonable cost, workers respectful, friendly, kind, neat.  Will recommend you to others.”

Customer: Alice Hogue

Purchased: Peace-of-Mind A/C

Customer: Paula Hobbs

“We have always had wonderful service from General Heating, and were somewhat disappointed with our experience this time.  Not all the work listed on the contract was performed and we had to request a revised bill twice.  We were told to tear up the first statement and then were called about our payment being late before we ever received the revised bill.  Trash was left in basement and outside around the new air conditioner.  And we had to request a return visit to fix an improperly installed drain line.  When the workers arrived, they thought they had to install a breaker box and didn’t know anything about working on the drain line.  All in all, rather less than what we have come to expect from the company.  Thank you for giving me the opportunity to mention these concerns.”

Customer: Paula Hobbs

Purchased: peace-of-Mind A/C

Customer: James Brown

“We were very pleased with the service.  All the people we had contact with were the best anyone could hope for.  There is no way the service and people could have been better.”

Customer: James Brown

Purchased: Peace-of-Mind A/C

Customer: Marilyn Bradshawq

“Bob was very responsive to my request and prompt, also did not pressure me into a sale.  York equipment and 10yr warranty helped make my decision.”

Customer: Marilyn Bradshaw

Purchased: Peace-of-Mind A/C

Customer: Kathy Willis

“Everything about my experience was top-notch.  From the initial service call, to the salesman and then the installation crew, everyone was prompt, respectful and thoroughly professional.  First class business!”

Customer: Kathy Willis

Purchased: Peace-of-Mind A/C

Customer: Ryan Jenkins

“Bob was very helpful in aiding me in my decision for a new AC unit.  His expertise, as well as GHAC’s reputation, made my experience painless!”

Customer: Ryan Jenkins

Purchased: Basic Temperature A/C

Customer: Nancy Jameson

“Your service was GREAT!!  There were no hidden costs, everything was just as you told me beforehand.  Thanks!!”

Customer: Nancy Jameson

Purchased: Basic Temperature A/C

Customer: Billy Moore

“Your people were very considerate, courteous & nice.  I couldn’t have been treated any better.  Thanks very much.”

Customer: Billy Moore

Purchased: Basic Temperature Air Conditioner

Customer: Donna Sloan

“We were very pleased with the service we received from GHAC.  They were prompt and perfect gentlemen!  Also how fast they got to us and very, very happy to get our air in.  The heat at that time was unbearable.  I would recommend anytime!”

Customer: Donna Sloan

Purchased: Basic Temperature A/C

Customer: Jean Carter

“Very good service dept – always helpful, very friendly – we have been with them since 1960.”

Customer: Jean Carter

Purchased: Basic Temperature A/C

Customer: Mary Ann Crance

“Very prompt to respond to need for replacement of A/C.  Salesperson, Mark, very nice to work with.  Workers very steady and good about installing.”

Customer: Mary Ann Crance

Purchased: Basic Temperature A/C

Customer: Charles Thomas

“The sale representative was very informative with us getting the new air conditioner, also the technicians explained everything they had to do and completed the job in a timely manner.  We would recommend your product and services to anyone.  Thanks again!”

Customer: Charles Thomas

Purchased: Basic Temperature A/C

Customer: Dewey Smith

“Can’t complain about anything – Good Service – Good Workers!”

Customer: Dewey Smith

Purchased: Basic Temperature A/C

Customer: Thelma Wheeler

“I was very pleased with all aspects of the job. I would not hesitate to call on you again and would recommend your services to others.”

Customer: Thelma Wheeler

Purchased: Basic Temperature A/C

Customer: Donna Holbrook

“Continue the prompt, courteous service – it’s a winner!”

Customer: Donna Holbrook

Purchased: Basic Temperature A/C

Our focus and specialty is quality installation, service and repair of heating and air conditioning systems - both residential and commercial.

For more than 45 years, GHAC, Inc. has been the trusted name in HVAC for customers all across the Tri-State.

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CONTACT US

We are excited to have you become a member of the General Heating & Air Conditioning family. To schedule an appointment all you need to do is Call Today or Click Here for online chat.

  • Hot line: (800) 532-3511
  • Flatwoods, KY: (606) 836-8143
  • Huntington, WV: (304) 522-6871
  • Portsmouth, OH: (740) 354-4422
  • Ironton, OH: (740) 533-1776
  • For general info: info@ghacinc.com